Privacy Policy

SHIRE AGRICULTURAL & FENCING SUPPLIES LTD – PRIVACY POLICY

We are committed to protecting your privacy and maintaining your information in a secure and responsible manner. We endeavour only to use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and the General Data Protection Regulations 2018 (GDPR). We reserve the right to alter this Privacy Policy without warning and display a new Policy in its place on our website: www.shire-agri.co.uk

Keeping your information secure

Any personal information you provide to us will be as secure as it can be, using virus protection and secure passwords. We take reasonable and appropriate steps to protect the data that you share with us from unauthorised access or disclosure.

Information we collect

When you order from us, make payment, or provide any of your personal details via our website, we may collect and store this information. Any personal information we request from you is to fulfil your order request and will be used for the operation and fulfilment of this service. The type of information that is collected includes:

personal name and title or business name

postal address(es)

delivery address (es)

contact phone number(s)

e-mail address

How we use this information

We may use this information for various reasons which may include:

to record supply of products, order and payment history, delivery details
for internal record keeping
to communicate with you for administrative purposes
to contact you with regards to any products or promotional events which you may benefit from and to send you relevant newsletters/information from us, with your consent, or to request 3rd parties or agents acting on our behalf to do this for us.
to allow you to participate in interactive features of our website, when you choose to do so

We do not sell or rent any personal information to other companies or third parties and will not share any of your personal details through which you can be individually identified with any third party unless specifically requested to do so by you, or without your prior consent unless:

we are under a duty to disclose or share your personal data in order to comply with any legal obligation
in order to process transactions made through our secure card payment systems with the service provider
for the purpose of supplying relevant details for the collection of overdue unpaid fees to Debt Collection Agencies instructed by us, or to legal representatives instructed by us for the instigation of litigation proceedings for this purpose, together with any authorised officials (e.g. Bailiffs or Sheriff’s Office employees) in order to enforce such Court Orders.
Shire Agricultural & Fencing Supplies Ltd or substantially all of its assets may be acquired by a third party, in which case personal data held by it about its customers may be disclosed to the prospective buyer or seller of such assets (subject to strict confidentiality clauses), and would be one of the transferred assets in the event of such acquisition.

Authorisation

You have the right to review any personal information provided to us and you can opt out of communication.

We will not email or send you text/SMS marketing messages (nor allow any 3rd party to do so on our behalf) unless you have given us your consent and we will give you the chance to refuse any such communications from us in the future by contacting us at Shire Agricultural & Fencing Supplies Ltd by e-mailing info@shire-agri.co.uk

If you would like to see any information, we hold about you, please email or write to us with your request and we will provide you with this information promptly.

WEBSITE USAGE

Use of Cookies and Website Analytics.

Cookies are small files saved to the hard drive of the user’s device which track, save and store information regarding the user’s interactions and usage of the website. Our website may use cookies for our own internal purposes to track performance data of our website to establish how and why members of the public use our website and analyse the results in order to try and evaluate and improve our website and the overall experience. We do not collect and save personal information within these cookies and do not use them to identify individuals. By continuing to use our website we assume your agreement with the use of cookies in this way. You can disable cookies when you visit a website from your internet browser.

External links to other websites

Our website may contain adverts and links to other related websites of interest. We are not responsible for the privacy practices or the content of these other sites. Please consult their individual Privacy Policies and be aware when navigating away from our website.

Social Media

Interactions made through external social media services that our website and its owners participate with are subject to the terms and conditions as well as the privacy policies held with each social media service.

The social media channels we may use are: Facebook, Instagram and Twitter.

Users are encouraged to use social media platforms sensibly and with due care and attention with regard to their own privacy and personal details. We will never request sensitive or personal data through social media services and encourage users wishing to discuss sensitive details to get in contact through our communication channels, eg. telephone or e-mail.

Our website may use social sharing buttons which help share web content directly from web pages to the social media services in question. Users are strongly advised prior to using such buttons that they do so at their own risk and to note that the social media service may track and save your request to share a web page respectively through your social media account.

Users should also use careful judgement before clicking any shortened web address (urls). Social media platforms can be prone to spam and hacking; for this reason and the fact that the internet cannot be an entirely secure means of transmission of information, our website and its owners cannot be held liable for any damages or implications as a result of following any shortened links or the use of our website generally.

25/6/2021

Terms & Conditions

SHIRE AGRICULTURAL & FENCING SUPPLIES LTD – TERMS AND CONDITIONS OF BUSINESS

This document sets out the Terms of the Contract established between the company (Shire Agricultural & Fencing Supplies Ltd) and you (the customer) which comes into being when the Customer places an order giving details of the Customers requirements and the Company has accepted the Customers order.

Should you have any queries regarding any aspect of these Terms and Conditions of Business please do not hesitate to ask us for further clarification. By accepting these conditions, you confirm that you are over 18 years of age.

In these conditions the following terms will be defined as follows:

a) “The Company” means Shire Agricultural & Fencing Supplies Ltd
b) “The Customer” means the person, firm or company to whom the Company supplies or agrees to supply any of the Company’s products and any other goods supplied by the Company in its normal course of business (hereafter called “the Goods”)
c) “The Recipient” means the person, firm, company, corporation or public authority to whom the Goods are delivered upon the Customers instructions when it is not the customer.

ABOUT THE BUSINESS

SHIRE AGRICULTURAL & FENCING SUPPLIES LTD is a Limited Company registered in England and Wales under Number 12591578; our registered office is; 15 High Street, Brackley, Northamptonshire. NN13 7DH

GENERAL TERMS APPLYING TO THE PROVISION OF ALL GOODS

Prices

All prices for goods are subject to VAT at the applicable rate. You will receive a detailed breakdown of these prices in every transaction with us.

Estimates

Estimates may be provided verbally. Written estimates are available on request.

Deliveries

Whilst the Company will deliver all Goods ordered by the Customer as soon as practicable any dates for delivery quoted by the Company are for the guidance of the Customer only and do not form part of these terms and conditions. The Company is not liable to the Customer for any damages due to the delay in delivery or non-delivery of any Goods ordered by the Customer or in respect of any damages or consequential loss of any nature suffered by the Customer in respect of such failure to deliver or form delay in delivery.

Goods

All goods supplied by the Company shall remain the property of the Company until payment for the goods has been made in full by the Customer. For the purpose of this clause all monies payable by the Customer to the Company in respect of the packing, carriage or insurance of the Goods shall be deemed to be part of the purchase price.

If any Goods delivered by the Company prove to be defective the liability of the Company shall (so far as it is prevented by law) be limited to replacing the defective Goods or refunding the money to the Customer for the said Goods and the Company shall not be liable for any economic or consequential loss suffered by the customer in respect of such defect.

The contract for the supply of the Goods to the Customer shall be interpreted in accordance with English law which shall for all purposes be deemed to be the proper law of the Contract.

PAYMENT TERMS

In order to keep our prices as affordable as possible, payment is requested when ordering, before an order can be processed and fulfilled.

Any cheque returned by our bank as unpaid, any credit card payment not honoured, and any cash tendered found to be counterfeit will result in your order restored to the original sum and immediately payable – with further charges added in respect of the bank charges and administrative costs arising from this.

We shall be entitled to suspend the provision of any further goods until you have paid any outstanding sums in full.

If an invoice is sent out, payment is required strictly within 14 days from the date of invoice. A full breakdown will appear on all invoices. Should you become unable to pay your invoice according to our Payment Terms, or consider that there may be a problem with your invoice details, please contact us on 07500 448232 or 07791 993506 as soon as possible after receiving the invoice so that the matter can be resolved.

For any invoice still remaining unpaid after 7 days, we reserve the right to take such action as we consider appropriate to recover our fees. This may include engaging third-party debt collection agencies to recover the outstanding fees and/or instigating proceedings against you in the County Court. You would be liable to pay any additional costs incurred for this which will be added to your client account. Please be aware that the use of debt collection agencies and the County Court could affect your future credit rating.

Methods of Payment

Payment at time of order may be made by the following methods:

1) Cash

2) Cheque – (no post-dating) made payable to Shire Agricultural & Fencing Supplies Ltd

3) Visa or Credit Card – major credit cards accepted (except American Express)

4) BACS – please quote your Name and the first line of your Address in the reference details.

COMPLAINTS & STANDARDS

We hope that you will never feel the need to complain about the standards of our products received from Shire Agricultural & Fencing Supplies Ltd. However, should you wish to make a complaint, please contact one of our Directors during normal office hours by phone: 07500 448232. Alternatively, you can contact us in writing either by post to: Mead Bank, Mead Road, Barford St John, Banbury, Oxon. OX15 0PW or by e-mail to info&shire-agri.co.uk. We would aim to acknowledge receipt of your complaint within a period of 14 days of its receipt and to respond fully within 28 days of this, if practicable.

VARIATION OF TERMS & CONDITIONS OF BUSINESS

No agent or person employed by, or under contract with the business, has the authority to alter or vary these Terms and Conditions in any way without the written agreement of the Directors.

Shire Agricultural & Fencing Supplies Ltd reserve the right to alter or amend these Terms and Conditions as necessary and any such amendment will be published on our website: www.shire-agri.co.uk

25/6/2021

Privacy Policy

Privacy Policy

Terms & Conditions

Terms & Conditions

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