Privacy policy

SHIRE AGRICULTURAL & FENCING SUPPLIES LTD – PRIVACY POLICY

We are committed to protecting your privacy and maintaining your information in a secure and responsible manner. We endeavour only to use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and the General Data Protection Regulations 2018 (GDPR). We reserve the right to alter this Privacy Policy without warning and display a new Policy in its place on our website: www.shire-agri.co.uk

Keeping your information secure

Any personal information you provide to us will be as secure as it can be, using virus protection and secure passwords. We take reasonable and appropriate steps to protect the data that you share with us from unauthorised access or disclosure.

Information we collect

When you order from us, make payment, or provide any of your personal details via our website, we may collect and store this information. Any personal information we request from you is to fulfil your order request and will be used for the operation and fulfilment of this service. The type of information that is collected includes:

personal name and title or business name

postal address(es)

delivery address (es)

contact phone number(s)

e-mail address

How we use this information

We may use this information for various reasons which may include:

 

  • to record supply of products, order and payment history, delivery details
  • for internal record keeping
  • to communicate with you for administrative purposes
  • to contact you with regards to any products or promotional events which you may benefit from and to send you relevant newsletters/information from us, with your consent, or to request 3rd parties or agents acting on our behalf to do this for us.
  • to allow you to participate in interactive features of our website, when you choose to do so

 

We do not sell or rent any personal information to other companies or third parties and will not share any of your personal details through which you can be individually identified with any third party unless specifically requested to do so by you, or without your prior consent unless:

 

  • we are under a duty to disclose or share your personal data in order to comply with any legal obligation
  • in order to process transactions made through our secure card payment systems with the service provider
  • for the purpose of supplying relevant details for the collection of overdue unpaid fees to Debt Collection Agencies instructed by us, or to legal representatives instructed by us for the instigation of litigation proceedings for this purpose, together with any authorised officials (e.g. Bailiffs or Sheriff’s Office employees) in order to enforce such Court Orders.
  • Shire Agricultural & Fencing Supplies Ltd or substantially all of its assets may be acquired by a third party, in which case personal data held by it about its customers may be disclosed to the prospective buyer or seller of such assets (subject to strict confidentiality clauses), and would be one of the transferred assets in the event of such acquisition.

 

Authorisation

You have the right to review any personal information provided to us and you can opt out of communication.

We will not email or send you text/SMS marketing messages (nor allow any 3rd party to do so on our behalf) unless you have given us your consent and we will give you the chance to refuse any such communications from us in the future by contacting us at Shire Agricultural & Fencing Supplies Ltd by e-mailing info@shire-agri.co.uk

If you would like to see any information, we hold about you, please email or write to us with your request and we will provide you with this information promptly.

WEBSITE USAGE

Use of Cookies and Website Analytics.

Cookies are small files saved to the hard drive of the user’s device which track, save and store information regarding the user’s interactions and usage of the website.  Our website may use cookies for our own internal purposes to track performance data of our website to establish how and why members of the public use our website and analyse the results in order to try and evaluate and improve our website and the overall experience. We do not collect and save personal information within these cookies and do not use them to identify individuals. By continuing to use our website we assume your agreement with the use of cookies in this way.  You can disable cookies when you visit a website from your internet browser. 

We use the following types of Cookies:

  • Essential Cookies which are required for providing you with features or services that you have requested.
  • Performance/Analytical Cookies which allow us to understand how visitors use our site and services such as by collecting information about the daily number of visitor, the daily requests we receive for particular pages, and what geographical areas those requests come from.

You can decide whether or not to accept cookies. One way you can do this is through your internet browser’s settings. On your first visit to this website you will have been asked whether to accept optional Performance/Analytical Cookies. You can change this setting at any time through our cookie preference menu.

External links to other websites

Our website may contain adverts and links to other related websites of interest. We are not responsible for the privacy practices or the content of these other sites. Please consult their individual Privacy Policies and be aware when navigating away from our website.

Social Media

Interactions made through external social media services that our website and its owners participate with are subject to the terms and conditions as well as the privacy policies held with each social media service.

The social media channels we may use are: Facebook, Instagram and Twitter.

Users are encouraged to use social media platforms sensibly and with due care and attention with regard to their own privacy and personal details. We will never request sensitive or personal data through social media services and encourage users wishing to discuss sensitive details to get in contact through our communication channels, eg. telephone or e-mail.

Our website may use social sharing buttons which help share web content directly from web pages to the social media services in question. Users are strongly advised prior to using such buttons that they do so at their own risk and to note that the social media service may track and save your request to share a web page respectively through your social media account.

Users should also use careful judgement before clicking any shortened web address (urls). Social media platforms can be prone to spam and hacking; for this reason and the fact that the internet cannot be an entirely secure means of transmission of information, our website and its owners cannot be held liable for any damages or implications as a result of following any shortened links or the use of our website generally.

25/6/2021